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YouTube transcript (0lMn_-EXyhQ) — Transcript

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  1. 0:00I have used one strategy to win
  2. 0:02repeatedly across 13 years in business
  3. 0:04and also outside of business. And it's
  4. 0:06one of the biggest reasons that we had a
  5. 0:08$105 million launch for $100 million
  6. 0:12money in 72 hours for my latest book.
  7. 0:14And I'm going to explain why it's the
  8. 0:16highest risk adjusted return move that
  9. 0:18you can make to win more in business or
  10. 0:20just win more in life. And so if you're
  11. 0:21not sure what to do right now within
  12. 0:23your specific business, no matter what
  13. 0:24industry or size business you're in or
  14. 0:26whatever goal you're pursuing, this will
  15. 0:28help. I talk about more, better, new a
  16. 0:30lot, but I want to dive into the one
  17. 0:32that is near and dear to my heart, the
  18. 0:33one that is that has made me the man
  19. 0:35that I am, which is more. And I want to
  20. 0:37talk about that because the fundamental
  21. 0:38question every single business owner
  22. 0:39needs to answer. And even every person
  23. 0:41pursuing any skill or endeavor needs to
  24. 0:43answer is why can't I do more? And for
  25. 0:45most people, doing more is the answer.
  26. 0:48And it's far more common that it is
  27. 0:50more. What's very sneaky about more is
  28. 0:52that you get to a point and then you
  29. 0:54say, "There's no way I can do more." And
  30. 0:55at that point is where the big unlocks
  31. 0:58in volume really occur. Napoleon had
  32. 1:00this really great quote back in the day
  33. 1:02and maybe it's misattributed to him but
  34. 1:03he said quantity has a quality unto
  35. 1:05itself. Meaning like if you do so much
  36. 1:07volume you do so much work and in the
  37. 1:09military sense if you just have so many
  38. 1:11people at some point it almost has its
  39. 1:13takes on its own quality of the amount
  40. 1:15of work the amount of people the amount
  41. 1:17of volume that you're putting into
  42. 1:18something whatever it is that you want
  43. 1:19to break through. So big picture I
  44. 1:21wanted to give you a couple cool little
  45. 1:22anecdotes to reinforce this. Some of you
  46. 1:24guys know about Shiron. He was on the
  47. 1:26live with me. He's our president at ACQ.
  48. 1:27I'll tell you two stories about Chiron.
  49. 1:29I'll tell you the moment where like we
  50. 1:30went from being friends to me being
  51. 1:32like, man, I really want him to be, you
  52. 1:34know, president of acquisition.com. So,
  53. 1:36he was talking about how he was growing
  54. 1:38Real. And so, Real was a $200 million
  55. 1:40per year business. And he had grown it
  56. 1:42from 200 million to 1.2 billion in less
  57. 1:44than 3 years. So, like 30 months. And I
  58. 1:46want to put that there as a as a moment
  59. 1:48for you guys to think about that how how
  60. 1:49insane that is. 200 million to 1.2 2
  61. 1:52billion less than 3 years. How does he
  62. 1:55do it? We're having dinner and he says,
  63. 1:57"I just did 260 events in the last 365
  64. 2:01days." And I was like, "What do you
  65. 2:02mean?" And he was like, "I flew around
  66. 2:04and I did every single real estate
  67. 2:06event. I spoke on every single stage."
  68. 2:08And that's how I generated, you know,
  69. 2:10more demand for our uh our platform for
  70. 2:12realtors. [music] And when he said that
  71. 2:14to me at dinner, I was like, "This guy,
  72. 2:16he gets it." Now, we've been friends for
  73. 2:18years, but seeing him so tactically
  74. 2:20involved in the business and being like,
  75. 2:21"That was the thing that took a $200
  76. 2:23million business to $1.2 million, just
  77. 2:27sheer volume." Now, most people might
  78. 2:29hear that and think, "Well, yeah, I
  79. 2:31speak on stages one time a month, and
  80. 2:32you know, I mean, I I'm on stages all
  81. 2:34the time." It's like, no, no, you're not
  82. 2:35on stages all the time. You have no idea
  83. 2:37what being on stages all the time
  84. 2:38actually means. Most business owners
  85. 2:40wildly underestimate the amount of
  86. 2:43volume one that is required and two that
  87. 2:45they are capable of. Your capability is
  88. 2:47always higher than what is required. But
  89. 2:49the thing is is that you might not know
  90. 2:50it yet. And so I've had so many times in
  91. 2:52my life that it's become my de facto
  92. 2:54operating principle. And so I want to
  93. 2:55read you this. This is from my internal
  94. 2:57sales handbook that I have for my sales
  95. 2:58team. This is the culture of
  96. 3:00acquisition.com. Like we ask how can we
  97. 3:02do more? Many people say they want to be
  98. 3:04in the top 1% or.1% or even 01%. But
  99. 3:08saying that has zero bearing on whether
  100. 3:10it happens. Achievement comes from
  101. 3:12actions, not aspirations. So let's get
  102. 3:14real. To be the top 1%, you need to
  103. 3:17enter a room of a 100 people and leave
  104. 3:19number one. To be the top.1%,
  105. 3:22you need to enter a room of a,000
  106. 3:24people, like a local high school, and
  107. 3:26leave number one. To be the top 01%, you
  108. 3:29need to enter an arena of 10,000 people
  109. 3:32and leave number one. Think about it, a
  110. 3:34stadium. And in a battle to the death in
  111. 3:36that stadium, you have to come out on
  112. 3:38top. You beat everyone. Not almost
  113. 3:41everyone, [music] everyone. And so if
  114. 3:43you have the goal to be in the top 01%.
  115. 3:46Do you think that you can live a normal
  116. 3:48life? Do you think that you can keep the
  117. 3:50same friends? Do you think that you can
  118. 3:51keep the same hobbies? Do you think you
  119. 3:53can stay up late and sleep in on
  120. 3:54weekends? Do you think that you don't
  121. 3:56have to sacrifice what average people
  122. 3:58care about? Do you think that they will
  123. 3:59support you when you start to pass them?
  124. 4:02Do you think anyone will think this is
  125. 4:03healthy, balanced, or logical? No. And
  126. 4:06they're right. But it doesn't matter.
  127. 4:08When you want to be the 01%, there's no
  128. 4:11greater waste of time than explaining
  129. 4:12yourself to people who actively don't
  130. 4:14support you. It's normal for people to
  131. 4:16not understand why you do what you do. I
  132. 4:19say this because you cannot make
  133. 4:20yourself exceptional and live a normal
  134. 4:22life. To make yourself exceptional, you
  135. 4:24must live an exceptional life. And an
  136. 4:26exceptional life does not always mean
  137. 4:28better. It just means that it's so
  138. 4:30different that most people will reject
  139. 4:32it. And when that happens, you must
  140. 4:34reject them as well. Oil and water do
  141. 4:36not mix. [music] That is what it really
  142. 4:38means to be exceptional. You must become
  143. 4:40the exception. So, I routinely get asked
  144. 4:43the secret to success. And it just comes
  145. 4:45down to this. Number one, get better.
  146. 4:47Number two, never stop. If you do only
  147. 4:50those two things, you will win on a long
  148. 4:52enough time horizon. The problem is
  149. 4:53people convince themselves they no
  150. 4:55longer want something once they see the
  151. 4:56experience of how hard it really is. So
  152. 4:58I want to set this expectation for you
  153. 5:00as you head off to practice scripts,
  154. 5:02mark your calendar, and set your alarms.
  155. 5:04The work begins when your motivation
  156. 5:05ends. Just win. That's from our internal
  157. 5:08handbook that we have at ACQ uh for our
  158. 5:10sales guys. And I I want to read that to
  159. 5:12you because I want to frame what I'm
  160. 5:13talking about today. It seems like a
  161. 5:14very simple thing just saying just do
  162. 5:16more. But like it's almost become an art
  163. 5:18form and something that I have like a
  164. 5:20deep passion [music] about which is very
  165. 5:21odd to say. But more actually has the
  166. 5:24highest risk adjusted return move that
  167. 5:26you can possibly make within the
  168. 5:27business. The reason more has the
  169. 5:29highest risk adjusted return for a
  170. 5:31business or for you is that what it's so
  171. 5:34hard to to get something to work, right?
  172. 5:35Many of you guys have tried anything.
  173. 5:36You have a new marketing channel, a new
  174. 5:38sales script, a new offer. You try a
  175. 5:40bunch of things and then finally
  176. 5:42something works. The likelihood that you
  177. 5:44changing that thing and that next thing
  178. 5:46working is actually statistically very
  179. 5:48low. Think about how many different
  180. 5:49things you had to try before something
  181. 5:51actually worked. [music] And so the idea
  182. 5:52is, okay, I have these limited
  183. 5:54resources. I can allocate them to take a
  184. 5:57risk and roll the dice or I have this
  185. 5:59thing that I know works and I need to
  186. 6:01jam more into that machine, which is why
  187. 6:04the highest risk adjusted return move.
  188. 6:05Now, one of the other misconceptions
  189. 6:07that I think is that there's a huge
  190. 6:08prepoundonderance of people who talk
  191. 6:10about optimization, getting as much as
  192. 6:12you can for as little as you can. And I
  193. 6:13don't think there's anything wrong with
  194. 6:14that. The difference is that there are
  195. 6:16optimizers and there are maximizers.
  196. 6:18Maximizers try to ask the question, how
  197. 6:20do I get as much as I possibly can?
  198. 6:22Optimizers ask, how do I get as much as
  199. 6:24I can out of as little as I can? When
  200. 6:26you're looking at returns, maximizers
  201. 6:29win. So, what's the difference between
  202. 6:31first place, you know, gold in the
  203. 6:33Olympics and second in the in the
  204. 6:34Olympics, silver, right? A tenth of a
  205. 6:36second in a race. But what is the
  206. 6:38realistic difference, the real world or
  207. 6:40pragmatic difference between being being
  208. 6:42the best in the world and second best?
  209. 6:44Everything. [music] And so when you're
  210. 6:46talking to an Olympian, you're talking
  211. 6:47to somebody who be wants to be the top
  212. 6:491% 01% 0001%. Diminishing returns are
  213. 6:53still returns. You need to do more
  214. 6:55because you're trying to win, not be
  215. 6:58cute about saying that you had great
  216. 6:59return. And I I say this as somebody who
  217. 7:01was a converted optimizer. So, in the
  218. 7:03earlier part of my life, I really prided
  219. 7:06myself on doing school with as little
  220. 7:08work as possible. I was like, "You
  221. 7:10nerds, I was like, you guys needed to
  222. 7:11study. I can walk in and hit a 91 with
  223. 7:14no study." And I'll tell you the story
  224. 7:16that really, really changed my life. So,
  225. 7:18this guy named Kemp, not he was like,
  226. 7:20and hopefully Kemp, you know, maybe
  227. 7:21you'll see this. I gave Kemp a hard
  228. 7:23time. I did when I was in high school.
  229. 7:25And [music] and he was a kid who didn't
  230. 7:26catch on to stuff as fast. And you know
  231. 7:28what? Kemp's a successful guy now. He's
  232. 7:30done great. But this thing happened. So
  233. 7:32all of high school I I kind of gave this
  234. 7:34guy a hard time. And when we went to go
  235. 7:36apply to colleges, I wanted to go to
  236. 7:38Duke. So Duke's a top five school in the
  237. 7:40US. And I didn't get into Duke. I ended
  238. 7:42up going to Vanderbilt, which is also
  239. 7:43obviously a great school, but I wanted
  240. 7:45to go to Duke. [music] And guess who got
  241. 7:46into Duke? Kemp not. And so what was
  242. 7:49really interesting is that this whole
  243. 7:50time like Kemp would go to study hall.
  244. 7:52He'd be like, "Teacher, you forgot to
  245. 7:53assign his homework." Like he was that
  246. 7:55guy, right? And I I honestly just really
  247. 7:58disliked him. But mostly cuz it probably
  248. 8:00just reminded me of my own inadequacies
  249. 8:02of like I was just unwilling to do the
  250. 8:04amount of work that he was and I and I I
  251. 8:05shamed him for doing the amount of work
  252. 8:07that he did. I was like you have to work
  253. 8:09so hard just to try and just try and
  254. 8:11come close to me, right? But in the end
  255. 8:14he got into the better college. And so
  256. 8:15it was this really humbling lesson for
  257. 8:17me that none of the colleges cared
  258. 8:19[music] that I worked less than him.
  259. 8:22They just cared about who had the best
  260. 8:24applications and who had the best
  261. 8:25grades. And it was this really like very
  262. 8:27eye- opening experience. And so when I
  263. 8:29went to college, I had a different frame
  264. 8:31that I was like, well, I'm not going to
  265. 8:32lose. I want to go here and I want to
  266. 8:34maximize. I want to study all the hours
  267. 8:36of the day that I'm not in class, at the
  268. 8:39gym, or at the cafeteria. I'm in the
  269. 8:40library. And you can ask anyone that I
  270. 8:42ever went to school with, if you ever
  271. 8:43meet them. Like that's where I was. I
  272. 8:44was in the library 12 hours a day cuz I
  273. 8:46was like, well, if I just study more
  274. 8:47than everyone, I'll get good grades. And
  275. 8:50that worked out pretty good. That's just
  276. 8:52kind of a just a little bit of framing
  277. 8:53around why I have such a such a strong
  278. 8:55affinity for more. Now, I'll give you a
  279. 8:57second kind of a little bit more heady
  280. 8:59reason. So, I talked about how more is
  281. 9:00the highest riskadjusted return. I
  282. 9:02talked about how diminishing returns are
  283. 9:03still returns. They're still output,
  284. 9:05right? The next piece though is that
  285. 9:08change [music] has a fixed cost and a
  286. 9:10variable reward. All right, so let me
  287. 9:12explain what that means. So, I want you
  288. 9:13to imagine that this line right here,
  289. 9:15ooh, nice and wet. How I [music] like
  290. 9:17it. My markers, calm down, guys. Okay,
  291. 9:19so I've got this line. This represents
  292. 9:22your revenue or whatever your current
  293. 9:24level of activity or output is. Okay?
  294. 9:26Now, what happens is most entrepreneurs,
  295. 9:29they say, you know what, I'm going to
  296. 9:30change something. They think they're
  297. 9:31going to change something and things are
  298. 9:32going to get better, right? You tweak
  299. 9:33something, you mess around, you change
  300. 9:34your page, change your script, change
  301. 9:35your onboarding process, whatever,
  302. 9:37[music] right? So then what happens?
  303. 9:38Well, if there's people involved,
  304. 9:39typically output will go down. You have
  305. 9:41to retrade the team. They have to
  306. 9:42practice. You know, this variable
  307. 9:44affected two other variables you didn't
  308. 9:45know about. And this is completely based
  309. 9:47on my observation. you typically get
  310. 9:50about a 20% decrement or decrease in
  311. 9:53performance. What ends up happening
  312. 9:54after that is it might not work and then
  313. 9:57you stay here or it might be worse and
  314. 9:58this goes here or it might get better
  315. 10:00and it comes back up eventually, right?
  316. 10:02And then maybe you have a 5% higher
  317. 10:04output here. This is now your new
  318. 10:06baseline. Now, here's the thing. If you
  319. 10:09have a 20% guaranteed decrease and you
  320. 10:12have the potential for a 5% increase, do
  321. 10:14you take that bet? No. But I see
  322. 10:17entrepreneurs every day, myself included
  323. 10:20for many years, taking that bet over and
  324. 10:22over again because I was like, I just
  325. 10:23have to get better. I just have to get
  326. 10:24it better. But it was a fallacy. It's
  327. 10:26not true. Sometime like your business
  328. 10:28will never be perfect and you have to
  329. 10:30accept that fact. It will not be
  330. 10:31perfect. And the thing is is you don't
  331. 10:33even know if it's going to get better.
  332. 10:34You just aren't sure if it's quote good
  333. 10:36enough and so you just want to change
  334. 10:37it. You want to mess with it, right? But
  335. 10:39the magic is the compounding returns you
  336. 10:41get when you do the same thing over and
  337. 10:43over again. you get this this depth of
  338. 10:45understanding, this depth of skill that
  339. 10:47happens with repetition, right? If if
  340. 10:49necessity is the mother of invention,
  341. 10:51repetition is the father of skill. But
  342. 10:53let's look at what entrepreneurs will
  343. 10:54normally do. Maybe they'll start seeing
  344. 10:56some increase here. But what do they do
  345. 10:58next? They say, you know what, I've got
  346. 10:59this other idea I have. And so then they
  347. 11:01get another 20% decrease. And so they're
  348. 11:04constantly living significantly below
  349. 11:06their output means or your revenue or
  350. 11:08whatever your thing is, below what your
  351. 11:09potential is because you're constantly
  352. 11:12changing stuff. And I want to be real
  353. 11:13with you for a second. If you're a small
  354. 11:15business owner, you've got maybe 10,
  355. 11:17maybe 20 employees or if you're anything
  356. 11:19less than that, then like hear me right
  357. 11:21now. The amount of resources that you
  358. 11:23have to implement change are so limited.
  359. 11:26I pick like one big thing a year that I
  360. 11:29do like one. And what happens is when
  361. 11:32you realize how limited your resources
  362. 11:34are in order to deploy successfully a
  363. 11:37new change or a new experiment, what
  364. 11:39happens is it forces prioritization. It
  365. 11:42forces you to focus on what things if I
  366. 11:44only had one thing that I could do this
  367. 11:46year. What one thing would I be like
  368. 11:48this is the bet I'm going to take? Well,
  369. 11:49it certainly wouldn't be a 5% thing,
  370. 11:51right? Well, maybe if we write
  371. 11:52handwritten cards, we'll get a 5%
  372. 11:54increase in referrals, maybe, right? But
  373. 11:56given those resources, what else could
  374. 11:58you do? And so, when you look at the
  375. 12:00whole thing, the whole spectrum, and
  376. 12:01this is how I want to I want to frame
  377. 12:03strategy for you around this. Most
  378. 12:05people think about business strate I got
  379. 12:06this from Chiron. I love this. I'm using
  380. 12:08it all the time. It's so [music] good.
  381. 12:09Most people think about business
  382. 12:10strategy like they think about making
  383. 12:11dinner. So they go to their kitchen,
  384. 12:14they open up the fridge, they look
  385. 12:15what's inside, say, "What what what am I
  386. 12:16going to whip up?" Right? That's how
  387. 12:17they think about business strategy. But
  388. 12:19the question that we should be asking
  389. 12:20isn't what am I going to whip up from
  390. 12:22what's inside the fridge. We should ask
  391. 12:23the question, "What the do I want to
  392. 12:25eat?" And then go get the ingredients
  393. 12:27and go make it happen. When you're
  394. 12:28saying, "I'm only going to take one bet
  395. 12:30or two bets this year. They're going to
  396. 12:32be material." Then it forces you to be
  397. 12:33like, "It's got to be worth it." Because
  398. 12:35here's the part that no one else knows.
  399. 12:37If you change nothing, believe it or
  400. 12:39not, people get better at their jobs,
  401. 12:42they get more skilled. And so, you'll
  402. 12:44typically have 1 2 3% increases that
  403. 12:46happen kind of month over month from you
  404. 12:48just not changing anything, from just
  405. 12:50leaving it alone. And so, this has taken
  406. 12:53me so much time cuz I'm a natural I'm a
  407. 12:55yes hinge, right? I'm like, let's do it.
  408. 12:57Let's shake it up. But why? Cuz the
  409. 12:59times I've made the most money in my
  410. 13:00life have not been when I've been
  411. 13:01changing the most. It's actually when
  412. 13:02the business has been really boring and
  413. 13:04we're just blocking and tackling and
  414. 13:05doing it over and over again. And so
  415. 13:06this is something that some people never
  416. 13:08learn. Honestly, a lot of entrepreneurs
  417. 13:10never learn this. And the hard question,
  418. 13:13the hard problem to solve is not the new
  419. 13:16idea that you want to try. It's how can
  420. 13:18I do more once I've already exhausted my
  421. 13:21existing way of [music] doing more. So
  422. 13:23for me, the minimum rule is that it's
  423. 13:25got to be over 20%, if I'm going to get
  424. 13:27a 20% loss, guaranteed, right? Of
  425. 13:30course. But I don't even know if I'm
  426. 13:31going to get this 20%. Because we have
  427. 13:33to analyze this through this is an
  428. 13:35investor frame by the way. [music] It's
  429. 13:36called uh it's called ICE right which is
  430. 13:39impact which is like how big right
  431. 13:41confidence is how likely and then ease
  432. 13:44is what are the resources required uh
  433. 13:46for us to make this thing happen right
  434. 13:49now. The perfect world is something
  435. 13:50that's gigantic impact gigantic
  436. 13:52competence and super easy right that
  437. 13:54would be the best type of thing. And so
  438. 13:55when we have a riskadjusted return move
  439. 13:57we think okay I think this could double
  440. 13:59the business. I have super high
  441. 14:00confidence and I think it could be easy,
  442. 14:01then those are the types of bets we want
  443. 14:03to take. Because said differently, if
  444. 14:05you know that something could double
  445. 14:06your business with one move, why would
  446. 14:08you do three? Just because you have this
  447. 14:10compulsion to be busy, to mess with your
  448. 14:14team, doesn't mean it's what the
  449. 14:15business requires. And so, a lot of
  450. 14:17people use the business to satisfy their
  451. 14:19own ADD, to satisfy their own need for
  452. 14:21novelty when the business thrives on
  453. 14:24same. It's very rare that you're Kodak
  454. 14:26and you need to adjust to the digital
  455. 14:28world. It's very rare. We love to tell
  456. 14:31these stories, but what we don't tell is
  457. 14:33the guy who just said, "You know what?
  458. 14:34I've got three levels of my membership
  459. 14:36and we're doing a million dollars a
  460. 14:38year. How do I 10x my traffic and get to
  461. 14:40$10 million a year? And then once I'm
  462. 14:42there, what do I need to do to get to
  463. 14:44another 10x of traffic to get to $100
  464. 14:45million a year?" We don't ask those
  465. 14:47questions because one of the fallacies
  466. 14:49or the the pains of small business
  467. 14:51owners is that uh we and myself
  468. 14:53included, right? We consistently think
  469. 14:55small. We don't think big enough. And so
  470. 14:57let me let me give you an example on
  471. 14:59this, right? So let's say and this is
  472. 15:02where people get obsessed around
  473. 15:03optimization. They get obsessed around
  474. 15:06relative returns rather than absolute
  475. 15:08returns. So let's say that you've got a
  476. 15:10marketing campaign where you put $100 in
  477. 15:14and you get call it let's say you get
  478. 15:16$1,000 out. Okay? So this is 10 to one.
  479. 15:19Amazing, right? Cool. But as soon as you
  480. 15:22scale to $200, let's say that you now
  481. 15:26are getting uh $61, so you get $1,200,
  482. 15:30which is pretty bad. You know, you you
  483. 15:31spent twice as much money and you only
  484. 15:33made $200 more, right? Most people would
  485. 15:35say, "Ah, I I should stop doing this."
  486. 15:37The maximizer says,
  487. 15:40"We made more money. Net net, we made
  488. 15:42900 here, 1,000 - 100. Here [music] we
  489. 15:46made a,000. This is still more." And
  490. 15:49this is what people miss out on. And so
  491. 15:51what happens is when you're a small
  492. 15:52business owner, you get obsessed with
  493. 15:53these relative returns. And there's a
  494. 15:55point where you do want really high
  495. 15:56relative returns. You want big high LTB
  496. 15:58to CAC and we can get into some of that
  497. 15:59stuff. But I want to just put pin this
  498. 16:00from a from a larger thinking
  499. 16:02perspective [music] because I will see
  500. 16:04people stay in these optimization loops
  501. 16:07for years. You know, my my optin page
  502. 16:09converts at 30%. Right? This is my
  503. 16:11optin. And they'll just keep testing it
  504. 16:14trying to get it to 35 or 40 or 45%. But
  505. 16:18the thing is is like you will never 10x
  506. 16:20your business [music] by getting this
  507. 16:2230% will never go it will never go to
  508. 16:25300%. It's never going to happen. But
  509. 16:27you can 10x your inputs. You can do
  510. 16:30more.
  511. 16:31You can do more and you can send more in
  512. 16:34and then that will for sure increase
  513. 16:36your output even if your relative return
  514. 16:38goes down. If I had the choice between
  515. 16:40spending $10,000 and making a hundred
  516. 16:43back, 10 to one, [music] or spending a
  517. 16:46million dollars and getting $2 million
  518. 16:48back, two [music] one, I would take a
  519. 16:50million in to get two back every day of
  520. 16:52the week and twice on Sunday. Why?
  521. 16:54Because it's more. It's still more. It's
  522. 16:57absolute returns, absolute output. When
  523. 17:01you're thinking about yours, and I'll
  524. 17:02bring this to business now, right? I
  525. 17:04mean, I've been talking about business,
  526. 17:05but like more to business, more
  527. 17:06tactical. We have our core four, right?
  528. 17:08We have our four ways of getting
  529. 17:09customers. We've got our warm outreach,
  530. 17:11we've got our cold outreach, we've got
  531. 17:13content, and then we've got [music]
  532. 17:15paid, right? We have paid ads. These are
  533. 17:18the only four things that you can do.
  534. 17:20How do we do more? Right? So, from an
  535. 17:23ads perspective, we'll start here. More
  536. 17:25can simply mean more money. It could
  537. 17:27also mean more creative. It could mean
  538. 17:30more platforms. All of these things are
  539. 17:32versions of more. And so I will
  540. 17:35typically do this in reverse order of
  541. 17:37risk, right? And so that means that I
  542. 17:39think that if I'm going to if I put this
  543. 17:40in order for paid, it'd be like, okay,
  544. 17:42well, the first I'm going to do is make
  545. 17:43more creative. If I have more creative,
  546. 17:44I have a higher chance of getting more
  547. 17:46winners. If I have more winners, then
  548. 17:48I'm going to get better rows, and I'll
  549. 17:49be able to scale to more markets, more
  550. 17:50avatars, more segments. Great. So that's
  551. 17:52the first more I'm going to do. The
  552. 17:53second more I'm going to do is I'm going
  553. 17:55to say I'm going to spend more money on
  554. 17:56ads. How can I take my $100 a day and
  555. 17:59spend it for $1,000 a day? What stops me
  556. 18:01from doing that? And then third, if I do
  557. 18:03step one and step two and I make way
  558. 18:04more creative and I spend more money,
  559. 18:05then at that point I say, okay, what now
  560. 18:07that I built this machine that can
  561. 18:09create 10 times the [music] the creative
  562. 18:11volume, how do I do this within the
  563. 18:13context of Instagram or how do I do this
  564. 18:16in context of Tik Tok or how to do this
  565. 18:17in the context of X, right? Each of
  566. 18:19these platforms. So some of you guys
  567. 18:20don't know this, but for the launch, for
  568. 18:22the money models launch, this puppy,
  569. 18:24right? So for this guy, the reason we
  570. 18:26were able to do 105 point whatever
  571. 18:28million at the launch is because we
  572. 18:31advertised so much, right? So we did I
  573. 18:34think 2,000 plus ads before the 6 weeks
  574. 18:38out began. We had banked those 2,000 at
  575. 18:412,000. Like count to 100 and then do
  576. 18:44that 20 times. And if you count it, it'd
  577. 18:46be like, "Wow, this is really boring."
  578. 18:47That's how long it takes to count to
  579. 18:492,000. We made 2,000 [music] ads, which
  580. 18:51takes significantly longer than counting
  581. 18:53to 2,000. And so this is what people
  582. 18:55dramatically misunderstand is the amount
  583. 18:57of work it takes to do more. Because
  584. 18:59then I can say, "Well, my editor, I only
  585. 19:00have five editors. They can only do five
  586. 19:02ads a day each and that's 25 ads a day
  587. 19:04is all we can put out." Well, if I got
  588. 19:06to 2,000 ads, do I think that I would
  589. 19:08have a higher likelihood of hitting this
  590. 19:10big goal? Yes. What would it take? So,
  591. 19:12it turned out, we did the math, it took
  592. 19:1415 editors. And so, that means that we
  593. 19:16had to contract 10 more to do the
  594. 19:18editing. What does that cost? A lot less
  595. 19:20than $ 105 million. So, we did it. So we
  596. 19:24figure out what would it take to get
  597. 19:25this big goal in terms of volume and
  598. 19:27then what are the resources required to
  599. 19:29do that and then is it worth it and most
  600. 19:32times the answer is a resounding yes not
  601. 19:34a small yes a big ass yes yes and so
  602. 19:37[music] then we say then what's stopping
  603. 19:39us and the answer is almost always
  604. 19:41nothing just do [music] more now that's
  605. 19:43how I would attack paid from a more
  606. 19:45perspective right from a content
  607. 19:46perspective it's the same thing in terms
  608. 19:48of scaling editors now one of the
  609. 19:49interesting things about doing more is
  610. 19:51that doing more is so painful [music]
  611. 19:53It's so much work. It's a lot of work to
  612. 19:55do more. But that pain forces another
  613. 19:58forcing function which is you will try
  614. 20:00and minimize how much work you're doing
  615. 20:01or at least you will try and get more.
  616. 20:03If you have a fixed work like I'm going
  617. 20:04to do 100 calls no matter what. I'm
  618. 20:06going to do 100 minutes of content no
  619. 20:07matter what. What do you think happens?
  620. 20:09[music] You think, man, it'd be really
  621. 20:11nice if I got higher pickup rates. So
  622. 20:12then you start looking at your time and
  623. 20:14saying, you know, people pick up more in
  624. 20:15the afternoons for my market or they
  625. 20:16they pick up really hot between 5:00 and
  626. 20:187:00 a.m. in this particular market,
  627. 20:20whatever, assuming you, you know, follow
  628. 20:22the law, whatever. You start getting
  629. 20:23better. You start looking at the data.
  630. 20:25You start saying, go like, if I'm going
  631. 20:26to do all this work, I might as well
  632. 20:28make it worth it, right? But you have to
  633. 20:30put yourself in that pain, that pain of
  634. 20:32the lack of leverage, the pain of it
  635. 20:35being um inefficient. But you have to
  636. 20:38keep it there because what happens is
  637. 20:39otherwise is like the weak-minded, the
  638. 20:41weak of will do a hundred for one day or
  639. 20:44two days in a row and they'll say, "I
  640. 20:45didn't get the result I wanted." It's
  641. 20:46like, "Duh, of course you didn't. You
  642. 20:49didn't do nearly enough." And so this is
  643. 20:52why I think people stay small. They get
  644. 20:54obsessed with the margin. They get
  645. 20:56obsessed with the relative returns. They
  646. 20:58get obsessed with the optimization. But
  647. 21:00sometimes you just have to do a violent
  648. 21:02unreasonable amount of work for an
  649. 21:04extended period of time because part of
  650. 21:06volume is the consistency associated
  651. 21:09with it. We couldn't make 2,000 ads in a
  652. 21:11day. We had to make 25 or 50 ads and we
  653. 21:13had to do it every single day for
  654. 21:15hundreds of days in a row to get to the
  655. 21:17point where we could make 2,000. Right?
  656. 21:19And that was before we started. We ended
  657. 21:21up what with 3,000 2,800. We made 2,800
  658. 21:24ads. But we're like, man, I can't I
  659. 21:26can't scale my ads past a certain you
  660. 21:28don't have enough. We spent 500,000 a
  661. 21:30day per day at the end of the launch the
  662. 21:33last few days and you can only get to
  663. 21:35that level of scale with an equal amount
  664. 21:37of scale in terms of the inputs. This is
  665. 21:39probably my favorite volume story that I
  666. 21:41have because it was so real for me. I
  667. 21:42paid somebody who was, you know, way
  668. 21:44bigger than me at the time in terms of
  669. 21:46uh like content and all that stuff early
  670. 21:47on in my career. And I was like, "Hey,
  671. 21:49you know, what should I do?" And he was
  672. 21:51like, "Dude," he's like, "You just
  673. 21:53need," he said, "Pull up your pull up
  674. 21:54your LinkedIn." And I was like, "Okay."
  675. 21:56He said, "Pull up my LinkedIn." and he
  676. 21:58had made 10 posts that day and I had
  677. 21:59made one. He was like, "Okay, pull up
  678. 22:00Instagram. Pull up your Instagram." He
  679. 22:02had made three. I hadn't even made one
  680. 22:04that day. And then he said, "Pull up
  681. 22:05your YouTube. Pull up my YouTube." And
  682. 22:06once we did this two or three times, I
  683. 22:07was like, "I get it. I get [music] it. I
  684. 22:09just need to do way more." He's like,
  685. 22:10"Yeah, dude. Like way more." And so we
  686. 22:13as humans often think, "I need to do
  687. 22:14twice as much. I need to do three times
  688. 22:16as much." We [music] can't fathom what
  689. 22:18it would mean to do a hundred times as
  690. 22:20much or a thousand times as much. But if
  691. 22:23you want to beat every [ __ ] human
  692. 22:24being in the arena to the battle of the
  693. 22:26death, wouldn't you want to leave no
  694. 22:28doubt? Wouldn't you want to make [ __ ]
  695. 22:30sure that you were going to win? Because
  696. 22:32here's the thing. If you see someone
  697. 22:33ahead of you, a lot of people get
  698. 22:35triggered by this. They see someone
  699. 22:36ahead of them, they throw rocks at them
  700. 22:37like because it makes them feel bad at
  701. 22:39themselves. I strongly encourage you not
  702. 22:41to do that. If someone is doing better
  703. 22:42than you, they are better than you
  704. 22:44[music] in some way. And in that, you
  705. 22:47can learn of them. Real. So, when
  706. 22:49someone's doing better, if you're like,
  707. 22:50I got to beat them. You look at their
  708. 22:52volume, right? And let's say that
  709. 22:53someone's doing three times this volume
  710. 22:54that you can see, right? What do you do?
  711. 22:56Do you do three times the volume? No.
  712. 22:59Because now you're just matching them.
  713. 23:01You need to do 10 or 20 or 30 times the
  714. 23:04volume. Cuz not only that, they're doing
  715. 23:06volume that you can't see. You're just
  716. 23:08judging on the volume you can see. And
  717. 23:09so, if you want to leave no doubt, it's
  718. 23:10like, not only if I did the same amount
  719. 23:12of work as that guy, I'm always behind.
  720. 23:14So, I got to do more work to catch up,
  721. 23:16but that's just based on what I can see.
  722. 23:18I might have to do more more to make
  723. 23:20sure that I accommodate for the things
  724. 23:21that I can't see. And so I think I would
  725. 23:23ask yourself the question, if I knew
  726. 23:25beyond a shadow of a doubt that if I
  727. 23:26could do 100 times more than I'm
  728. 23:27currently doing, I would hit the goals
  729. 23:28that I have, then I would then ask the
  730. 23:30question, great, what resources are
  731. 23:32required? And then following up to that,
  732. 23:34is it [music] worth it? And if the
  733. 23:36answer is yes, what's stopping

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